{"id":3878,"date":"2026-01-19T09:00:00","date_gmt":"2026-01-19T06:00:00","guid":{"rendered":"https:\/\/vionixcloud.com\/?p=3878"},"modified":"2026-01-15T14:30:37","modified_gmt":"2026-01-15T11:30:37","slug":"vykidyvaet-iz-udalyonnogo-rabochego-stola","status":"publish","type":"post","link":"https:\/\/vionixcloud.com\/en\/kicks-out-of-remote-desktop\/","title":{"rendered":"Why are you getting kicked out of Remote Desktop (RDP) and 1C: How to find the cause"},"content":{"rendered":"

How do you know where to look if you're getting kicked out of a remote desktop (or remote work, or RDP, or 1C, as accountants call it)? Often in such situations, it seems like the problem is server-side. In practice, in most cases, the cause is elsewhere entirely.<\/p>\n\n\n\n\n\n\n\n

The most common and banal reason for this behaviour is not the server at all, but the user's Internet channel.<\/p>\n\n\n\n

What should you do if you are kicked out of the remote desktop and a message like this appears:<\/h3>\n\n\n
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\"\u0432\u044b\u043a\u0438\u0434\u044b\u0432\u0430\u0435\u0442
kicks out of remote desktop - error<\/figcaption><\/figure>\n<\/div>\n\n\n

Step 1. Diagnose your Internet connection.<\/p>\n\n\n\n

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  1. Press the Win+R key combination (or right-click on Start and select Run), type cmd in the small window and press Enter<\/li>\n<\/ol>\n\n\n\n

    In the black window, type the following text:<\/p>\n\n\n\n

    ping 8.8.8.8 -t<\/code><\/pre>\n<\/div>\n\n\n\n
    \n
    \"\"<\/figure>\n<\/div>\n<\/div>\n\n\n\n
    And press Enter<\/p>\n\n\n\n
    Monitor the diagnostics process. If you're frequently disconnected from the remote desktop, you're likely experiencing connection drops and\/or lags, and you'll see them immediately. If it's not very frequent but is annoying, leave the black window open and continue working. As soon as you're disconnected again and the remote desktop is no longer accessible, immediately return to the command prompt (the black window) and monitor the ping process. The window might look something like this:<\/p>\n\n\n\n
    \"\u0432\u044b\u043a\u0438\u0434\u044b\u0432\u0430\u0435\u0442<\/figure>\n\n\n\n
    The connection delays that cause connection issues with the server are circled in red. The higher the delay and the greater the value, the worse the connection and the more often you'll be disconnected from the remote desktop. Connection interruptions, which look like this, are especially problematic:<\/p>\n\n\n\n
    \"\u0432\u044b\u043a\u0438\u0434\u044b\u0432\u0430\u0435\u0442<\/figure>\n\n\n\n
    These are clear signs of a poor internet connection, which will prevent you from working properly and will constantly cause you to be kicked out of your remote desktop.<\/p>\n\n\n\n
    What to do if you realize the problem is with the Internet: <\/h3>\n\n\n\n
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    1. Reboot the router and check all connections. Often, the cable may be damaged, loosely connected, or poorly crimped. Check all the wires if you have a cable connection.<\/li>\n\n\n\n
    2. If you are using Wi-Fi, try connecting with a cable and testing with ping again.\n